Yes, our Lost and Found is located at our Administration Building where the public washrooms are located. For further assistance contact our Customer Servic...

Niagara City Cruises welcomes guide dogs or service animals on our premises.  All service animals must wear proper service attire, and documentation support...

Our hours of operation vary depending on the day of your visit. Please see our Schedule Page for more information.

We offer a selection of warm and cold drinks, and our casual menu is filled with delicious foods for you to enjoy on our Riverside Patio along side the spe...

Absolutely! We love seeing the amazing photos and videos our guests take. Be sure to use #InTheMist on social media to share your experience with us! Plea...

Yes, our attraction and all boats are wheelchair accessible. Please visit our Accessibility page for more information.

Yes, there are 2 wheelchair accessible washrooms aboard each of our two catamaran boats. There are additional wheelchair accessible washroom on land on Ho...

Smoking or vaping of any kind; tobacco, cannabis, or e-juice, is strictly prohibited on our boats or anywhere on our property. 

Yes, small to mid-size infant strollers are permitted. Prior to boarding there is a designated unsupervised area available to park strollers at your own d...

· All passengers and personal items may be subject to screening.  · Passengers are permitted to bring a personal item. Personal items include a sm...