Plan Your Visit

Frequently Asked Questions about your visit and how you should prepare before coming to Hornblower Niagara Cruises.

When are your peak times?
On weekends, holidays, and throughout the summer season, our peak hours are between 11:00 am – 4:00 pm. In July and August we suggest coming before 11:00 a...
Mon, Apr 5, 2021 at 4:50 PM
What should I wear?
Please note for the safety of our guests and staff, face masks that cover the nose and mouth are required (we recommend you bring your own) on the premises ...
Thu, Apr 14, 2022 at 1:14 PM
Is Niagara City Cruises wheelchair accessible?
Yes, our attraction and all boats are wheelchair accessible. Please visit our Accessibility page for more information.
Thu, Apr 14, 2022 at 1:15 PM
Is there a location to purchase waterproof items?
Yes, we offer a selection of waterproof items such as smartphone cover cases, water shoes and bags at our Roar Store Retail. 
Thu, Apr 14, 2022 at 1:26 PM
What types of accommodations are close to Niagara City Cruises?
There are many hotels, inns, bed and breakfasts and hostels that are located close by to Niagara City Cruises. Our Plan Your Visit page shows many popular h...
Thu, Apr 14, 2022 at 1:16 PM
Do you have food and drinks available?
Whether you’re looking for breakfast, lunch, dinner or a light snack, our Riverside Patio casual menu is filled with delicious food and spectacular views. ...
Thu, Apr 14, 2022 at 1:18 PM
When is the best time to visit Niagara Falls, Canada?
The best time to visit Niagara Falls, Canada is between May and October when many of the major attractions are open and the weather is best. 
Mon, Aug 16, 2021 at 4:16 PM
Do you offer Audio Tours?
Our free Audio Tour Guides are available in our City Experiences App and are available in 8 languages.
Thu, Apr 14, 2022 at 1:22 PM
Does your app feature games?
YES! Our app features trivia questions, mix and match puzzles, and a Virtual Tour to learn about Niagara Falls. Download our City Experiences App.
Thu, Apr 14, 2022 at 1:25 PM