ALL sales are final unless Ticket Assurance is purchased. If you purchase Ticket Assurance, reschedule at any time up to two hours before your cruise, or cancel at any time up to two hours before your cruise and receive a full refund, minus the Ticket Assurance fee. 

If you did not purchase Ticket Assurance, this is a non-refundable final sale, and you have up to 48 hours prior to the cruise to reschedule. Passengers of all ages are required to have a ticket to gain entry to the boat.