Ticketing

Frequently asked questions about Ticketing at Hornblower Niagara Cruises.

What are your ticket prices?
For Voyage to the Falls 2023 Ticket Prices please click here. 
Tue, Dec 13, 2022 at 8:56 AM
Where can I purchase tickets?
To skip the ticket booth line, all boat tour and cruise tickets can be purchased online by clicking here. Tickets can also be purchased during your visit a...
Thu, Apr 14, 2022 at 1:35 PM
Can I pay in US currency?
Yes! We accept US Visa, MasterCard and American Express credit cards online and in person. US cash is also accepted at our Ticket Plaza. 
Mon, Apr 5, 2021 at 4:13 PM
What methods of payments do you accept?
At our Main Ticket Plaza we accept the following methods of payment: Visa MasterCard American Express Diners Club Discovery Interac Debit CAN and U...
Mon, Apr 5, 2021 at 4:01 PM
Do you offer any discounts for groups, students, or seniors?
We do not offer discounts for students and seniors. For groups of 20+ see our Groups page for rates.
Thu, Apr 14, 2022 at 1:36 PM
Do you sell gift cards?
No. Currently we do not sell or accept gift cards of any kind. 
Mon, Apr 5, 2021 at 4:07 PM
How many people do I need to get a group rate?
Groups of 20 or more people are eligible for our group rate. For more information on booking at the group rate see our Group Rates page.
Thu, Apr 14, 2022 at 1:37 PM
I've purchased a ticket online but did not receive my e-ticket, what now?
Alternatively, you can bring your booking confirmation number to the Main Ticket Plaza and we will be able to bring up your reservation. You can also email ...
Thu, Apr 14, 2022 at 1:38 PM
I lost my ticket, can it be replaced?
Yes, an e-ticket can be replaced with the original booking confirmation number at the Main Ticket Plaza or by contacting our Customer Support department. Pl...
Thu, Apr 14, 2022 at 1:41 PM
What is your refund policy?
All boat tour tickets are final sale and tickets are non-refundable. Read our full Terms & Conditions here.
Thu, Apr 14, 2022 at 12:53 PM